Garuda Indonesia Baggage Policy Fees & Allowance

Garuda Indonesia Baggage Policy Fees & Allowance. Garuda Indonesia includes free baggage with all fare types.

Garuda Indonesia has a very generous free checked luggage allowance across all cabin classes, right up to 110 pounds (50 kg) for first class passengers.

For most destinations, Garuda works on a weight system, so you can take as many bags as you like as long as they don’t exceed the maximum weight allowance combined.

However, U.S. routes work on a “piece system” for economy and business class (allowing 2 pieces of luggage) and the standard weight system for first class passengers.

If you need to take even more luggage, you can save 10% by booking online or with Garuda’s call center in advance.

Garuda Indonesia Baggage Policy Fees Allowance

Garuda Indonesia Carry-on Allowance

The passenger may bring free carry on item(s) into the aircraft cabin without being labelled.

These items shall be under passenger’s own supervision and responsibility.

Free carry-on items that are permitted to the cabin are;

a Laptop bag, handbag, purse, or pocketbook,
an Overcoat, wrap, or blanket,
an umbrella or walking stick,
a small camera and/or pair of binoculars,
a reasonable amount of reading material,
cabin size baby stroller (max. 36 cm x 23 cm x 56 cm), infant carrying basket, or child restraint system (approved car seat or CARES),
a fully collapsible wheelchair or pair of crutches for passenger use.

1 personal item: Undisclosed
1 standard carry-on bag: FREE

Size and Weight Restrictions

Personal: Undisclosed
Standard: 22 x 14 x 9 inches (56 x 36 x 23 cm) not exceeding total measurements of 45 inches (115 cm) or weight of 15 pounds (7 kg). Excluding economy class on CRJ and ATR aircraft: 16 x 13.3 x 6.7 inches (41 cm x 34 cm x 17 cm) not exceeding total measurements of 36 inches (92 cm) or weight of 15 pounds (7 kg).

Lap Infant Carry-on Policy

When traveling with a lap infant, a collapsible stroller, carrying basket, or car seat can be taken into the cabin with a maximum weight of 22 pounds (10 kg).

Stroller Gate Check Policy

A stroller can be checked into the hold at the gate in addition to your standard checked luggage allowance.

Garuda Indonesia Checked Baggage Allowance

Checked baggage (also called registered baggage) comprises articles which are weighed and carried in the baggage or cargo compartment of the aircraft.

They are not accessible to the passengers during the flight.

These articles are labelled with special baggage tags showing the station of arrival and a serial number.

A portion of this tag is attached to the passenger’s boarding pass for identification purposes only and must, as a rule, be surrendered at the station of arrival.

Every passenger of Garuda Indonesia may have different free checked baggage allowance according to their own respective tickets.

Furthermore, Garuda Indonesia has imposed a strict rule to ensure that every single piece of item or baggage checked-in does not exceed 70 lbs/32 kg.

When two or more passengers travelling as one party to a common destination point or point of stopover via the same flight, present themselves and their baggage for travelling at the same time and place, they will be permitted a total free baggage allowance equal to the combination of their individual free baggage allowance.

Baggage in excess of the combined maximum allowance will be subject to the excess baggage charge.

Garuda Indonesia has a weight allowance system for most destinations (apart from the U.S.), so you are not limited to how many pieces you can take as checked luggage — though each piece cannot exceed 70 pounds (32 kg).

Domestic Journeys

First Class: 88 pounds (40 kg)
Business: 66 pounds (30 kg)
Economy: 44 pounds (20 kg)

An infant without a seat can check 22 pounds (10 kg) of luggage when traveling in economy or business, and 44 pounds (20 kg) of luggage when traveling in first class.

International Journeys

Destination	Economy Class	Business Class	First Class
All destinations excluding Saudi Arabia, Japan, London Heathrow, and the U.S.	66 pounds (30 kg)	88 pounds (40 kg)	110 pounds (50 kg)
Saudi Arabia	66 pounds (30 kg) + 5 liters Zamzam water	80 pounds (40 kg) + 5 liters Zamzam water	110 pounds (50 kg) + 5 liters Zamzam water
Japan	101 pounds (46 kg)	141 pounds (64 kg)	141 pounds (64 kg)
London Heathrow	Economy Comfort: 88 pounds (40 kg)Economy Premium: 88 pounds (40 kg)	88 pounds (40 kg)	110 pounds (50 kg)
U.S.	Piece system: 2 x 50 pounds/23 kg (must not exceed total dimensions 62 inches/158 cm)	Piece system:2 x 70 pounds/32 kg (must not exceed total dimensions 62 inches/158 cm)	110 pounds (50 kg)

Additional/Excess Baggage Fees

This excess baggage rate reference shall applicable on GA sector(s) when it is operated by GA aircraft only.
GA flight numbers operated by other carriers under code share, joint operation or other similar cooperation with other carriers are excluded from this publication. Please refer to the operating carrier’s, agreed special rate or applicable IATA rules for excess baggage rates.

Domestic Routes

Please refer to Garuda Indonesia’s excess baggage table for domestic routes.

International Routes

Please refer to Garuda Indonesia’s excess baggage table for international routes.

Exclusions and Waivers

Frequent flyer programs are permitted additional baggage allowances:

GarudaMiles

Silver Card: Extra 11 pounds (5 kg)
Gold Card/EC Plus Card: Extra 33 pounds (15 kg)
Platinum Card/GIC Card: Extra 44 pounds (20 kg)

Additional bagagge not applicable during Hajj period.

SkyTeam

SkyTeam Elite: Extra 22 pounds/10 kg (weight system) or 1 extra piece (piece system)
SkyTeam Elite Plus: Extra 44 pounds/20 kg (weight system) or 1 extra piece (piece system)

Carriage of Pets

International Flight

GA will not accept animals for carriage in passenger cabin.

Carriage of pets accepts as checked baggage only and will be stowed in lower deck compartment, with exception for live mammals.

GA will not accept the carriage of live mammals as checked baggage, including mammals domestic pet (e.g.: dogs and cats), except for service animal.

Service animal is an animal that is individually trained to perform tasks that assits people with dissabilities such as guiding people who are blind, alerting people who are deaf, alerting and protecting a person who is having seizure, or performing other special tasks.

In order to support the service improvement and smoothly operational handling in the fields, herewith we adopted the IATA Rule and Regulations as references guidance applied on GA flights.

Remind that the Goverment regulations on carriage of domesticated pets, e.g. cats and dogs on aircraft differ.

Be aware that some exotic animals may be protected by Convention on International Trade in Endangered Species (CITES) Detailed information on what animal may be accepted along with packaging and handling standards refer to the IATA Live Animals Regulations.

Domestic Flight

The carriage of live mammals (domestic pet) is allowed in GA domestic flight, with condition as follow:

Acceptable as checked baggage only. GA will not accept animals for carriage in passenger cabin.
Acceptable within GA domestic sector only, and flight duration not more than 2 (two) hours, but not include Denpasar (DPS)
Acceptable only in direct flights, not invloving two or more legs (no transit), and no change of aircraft from origin to destination.
Based on Circular Letter of Governor of Kepulauan Riau with number 0257.b/Kdh.Kepri.524/0409 dated September 30th, 2009 with subject Vigilance againts Rabies, then the animal transmits rabies (e.g:dog, cat, monkey/apes and kind of) prohibited to entering Kepulauan Riau (Batam & Tanjungpinang) , both from free areas and infected areas in accordance with applicable rules and guidelines
GA will not accept carriage of rare or endangered animals. GA has strict rule to accept carriage of domestic pet only (e.g.: dogs, cats, hamster, which is cared indoors).
Passengers who wish to carry live animal as checked baggage must report to check-in counter at least 1 hour before STD.
Passengers must provide their own container or crate/kennel fo their pets. GA will not provide such container.
Passengers are responsible to feed, water, and clean their pets and kennel.
Maximum weight of animal (including container/crate/kennel) to be carried as checked baggage is 32 kg. If it exceeds 32 kg, then it must be shipped as cargo.

Crating

All pets accepted for carriage must be stowed in a crate or kennel, leak proof and equipped with lock.
Crate or kennel must be ventilated and have enough space for the animals to move inside the crate or kennel.
Both the animal and kennel’s weight will not count as part of free baggage allowance. It should be considered as excess baggage
Seeing Eye Dog and Hearing Dog might be carried and Free of Charge (FOC).

Dokumentation

Upon check-in, passengers should provide:

Certificate of Live Animal.
Health Certificate from Port Health and Quarantine Office.
Permit for entering or transiting of a country and must be obtained in advance (for dogs, cats only). However, since GA only accept carriage with domestic sectors, than this will not be necessary
Issued excess baggage ticket.

Charge

Excess baggage charges minimum 5 kg are always due to all domestic animals (including container/crate/kennel) irrespective whether travelling under the weight allowance.
Payment charges for pets as checked baggage based on actual weight of pets include container with minimum charges of 5 (five) kilogram.

Sport Equipment

Special regulation for passenger who brings sport equipment, such condition will have additional allowance with condition as follow:

Each passenger can get additional free 1 pc sport equipment for one of the items mentioned in the table below.
If the passenger bring more than 1 pc, then for the second (next) sport equipment should be calculated into the Free Baggage Allowance.

All Sporting Equipments may be included into applicable passengers Free Baggage Allowance/FBA according to their actual fare paid.

Example:
If passenger brings 30 kg of surfing board for route JKT-DPS in economy class, the excess of special baggage 7 kg can be compensated to his/her free baggage allowance as long as the free baggage allowance comply with his/her right, in this case 20 kg.

FBA on the ticket for JKT-DPS : 20 kg
Additional free baggage for sport equipment : 23 kg
Pax bring 30 kg of surfing board : 30 kg
(excess of special baggage 7 kg can be compensated to his FBA).

When the baggage over the Free Baggage Allowance/FBA, the excess can not be compensated to his/her free sport equipment.

Example:
If passenger brings 35 kg of suitcase and 15 kg of surfing board for route SYD-DPS in economy class, the excess of suitcase 5 kg can not be compensated to his/her free sport equipment.

FBA on the ticket for SYD-DPS Y class : 30 kg
Additional free baggage for sport equipment : 23 kg
Pax bring 15 kg of surfing board
Pax bring 35 kg of suitcase
(excess of suitcase 5 kg can not be compensated into the rest of free sport equipment, then the passanger have to pay 5kg for excess baggage).

For destination where piece concept is used if MSC does not have excess baggage charges, GA will impose weight concept for excess baggage charge which is 3% of GA highest one way economy fare per kg.

If GA highest one way economy fare does not available, for excess baggage charge is 3% of highest economy interline fare.

Prohibited Items

For safety and security reasons, these items listed below, shall not be carried in passenger’s carry-on and checked baggage.

Corrosive material: Mercury (may be contained in thermometers); acids, alkalis and vehicle batteries;
Explosives: Grenades of all types, blasting caps; detonator, fuse, explosives device;
Compressed gases (flammable, non-flammable, or poisonous): Propane, butane;
Flammable liquids: Gasoline, paints, thinner and adhesives, lighter fluid, methanol;
Flammable solid: firelighters, fireworks, flares;
Oxidizers: bleaching powder, peroxides;
Radioactive materials
Chemical and toxic substance: fire extinguishers, arsenic, intecticide, etc;
Security type of briefcase that installed alarm device or incorporate lithium batteries and/or pyrotechnic material.
Small lithium battery-powered vehicles are strictly prohibited to be carried by passenger into the aircraft, either as Carry-On Baggage or Checked Baggage for all Garuda Indonesia flights. Examples: airwheel, solowheel, hoverboard, mini-segway, balance wheel, etc.
Stunning Device: stun guns, tasers, stub batons including animal stunner.
Self defense spray: Tear gas and acid spray are prohibited.

Lost/Left Item Repot (Non-Checked Baggage)

You can use the link below to report your left/lost non-checked baggage item which might be left at the airport area or our flight cabin area.

Please input your personal info, your journey details, and your item details. Click submit to process your report.

We will notify you in up to 5 (five) working days for tracing progress.

Can I Prepay for Baggage?

Garuda Indonesia does allow passengers the ability to prepay for luggage online, via the mobile app, or by contacting the ticket office.

Here are the ways you can prepay:

Select My Trip on the Garuda Indonesia website and log in to your booking to add baggage.
Download the Garuda Indonesia app and add prepaid baggage at the time of booking your flight. It is not possible to add baggage after booking using the app.
Contact the ticket office by calling (62-21) 23519999 or 0804 1 807 807.

Save up to 10% by purchasing additional baggage in advance and choose from weight allowances of 5, 10, 15, 20, 25, 30, 35 or 40 kilograms.