Jetstar Baggage Policy Fees & Allowance. What are Jetstar’s baggage size restrictions? What fees do Jetstar charge? Read on to find out.
If you’re headed off on a Jetstar flight, you’ll want to know what you can take with you.
Luggage allowances vary significantly across different airlines which can be confusing – and expensive if you arrive at the airport with more that you’re permitted to carry.
This guide will cover everything you need to get prepared for your Jetstar flight.
Jetstar is a subsidiary of Qantas, operating from a base in Melbourne Airport.
You can fly with Jetstar within Australia, or on regional and international routes.
You’ll also find other airlines in the Jetstar family including Jetstar Asia and Jetstar Pacific.
Jetstar Carry-On Baggage Allowance
Economy Starter, Starter Plus and Starter Max: one larger carry-on item, 56 x 36 x 23 cm, plus one smaller item.
The total weight of these two items must not be greater than 7 kg.
This weight allowance increases to 14 kg for passengers with a Flex bundle or a +7 kg carry-on top up.
Business Class passengers are allowed to bring two larger items of carry-on luggage, plus a small item.
The combined weight of all carry-on items should not exceed 14 kg.
What If My Jetstar Carry On is Overweight/Oversized?
If, however, an item exceeds Jetstar’s cabin baggage allowance, your item must be checked, and you will have to pay a fee.
On domestic Australia and New Zealand flights, the fee is AUD 45 (or NZD 45 ) for up to 15 kg.
On international flights to and from Australia the charge is AUD 70 for up to 15 kg.
Jetstar Carry On and Musical Instruments
Small instruments under 7 kg and measuring no more than 85 x 36 x 23 cm may be brought on board as carry-on luggage.
A larger instrument weighing no more than 15 kg can be brought on board if an extra seat is purchased for it.
It must have a handle so that it can be strapped securely into the seat.
Jetstar Carry On and Prohibited Items
The following items are among those that cannot be carried within your Jetstar carry on:
- Tools, such as axes or box cutters,
- Kitchen utensils, such as meat cleavers or metal cutlery,
- Knives,
- Ski poles,
- Golf clubs,
- Baseball bats.
Jetstar Checked Baggage Allowance
If your ticket bundle or type doesn’t include hold luggage, you’ll be able to buy hold luggage allowance when you book your ticket, after booking, or at the airport.
The cheapest way to manage your baggage is to book the allowance when you buy your ticket.
Prices at the airport are always going to be the most expensive option.
The costs of carrying hold luggage will vary according to the route you’re flying, the weight of your bags, and when you arrange the additional baggage.
Log into your existing booking to see the costs online.
If you arrive at the airport with more baggage than you can carry according to your booking type, you’ll pay excess baggage fees.
Here’s a look at what it may cost you:
| Flight to/from | Up to 15kg of hold baggage | Every 1kg in excess of 15kg |
|---|---|---|
| Domestic flights in Australia or New Zealand | $45 AUD or NZD | $15 AUD or NZD At the airport |
| Flights between Australia and New Zealand | $70 AUD or NZD | $25 AUD or NZD At the airport |
| International flights with Jetstar Japan or Jetstar Asia | Usually USD40 – 50, depending on the flight type, destination and airline | $25 AUD or NZD At the airport on flights from Australia/NZ, priced in local currency for flights originating elsewhere |
Taking sports equipment as checked baggage on Jetstar
You can take sports equipment on a Jetstar flight.
You’ll need to make sure you have enough baggage allowance, and you may need to pay an oversized item fee if you’re carrying something which is longer than 1 metre in any direction.
There are maximum size allowances which may apply if you need to carry something exceptionally large.
These vary according to the type of plane which will be used for your route, so you’ll need to double check with the Jetstar customer service centre before travelling.
Jetstar Oversize/Excess Baggage Allowance
For every kilogram of checked baggage above the allowance specified, you will be charged a fee per kg.
Please refer to the table below for the schedule of excess baggage fees:
Domestic Flights
- Australia flights: AUD$10
- New Zealand flights: NZD$10
- Vietman flights: USD$1.50 / VND$20,000
*If you have purchased a connecting fare comprising one Domestic flight and one International flight, you will be charged the international excess baggage rate applicable at your point of departure, per kilo for every kg of baggage carried between 20 and 40 kg for your whole journey. See below for the international excess baggage rates.
If you are traveling with an infant, the infant’s baby accessories such as a pram and portable cot will be checked in free of charge.
JetSaver Light passengers are not entitled to check in any baggage for carriage in the aircraft hold.
Subject to space availability, passengers traveling on JetSaver Light fares may be allowed to check in up to 20 kg of baggage for an additional charge.
Passengers wishing to check in baggage can contact the Jetstar reservations centre up to 24 hours before departure to change to a JetSaver Fare.
Alternatively, you may change at the airport for a fee.
International Flights
- Departing from Australia: AUD$20
- Departing fron New Zealand: NZD$20
- Departing from Singapore: SGD$20
- Departing from Japan: JPY$1,500
- Departing from Cambodia: USD$15
- Departing from Indonesia: USD$15
- Departing from Myanmar: USD$15
- Departing from Philippines: USD$15
- Departing from United States: USD$15
- Departing from Vietnam: USD$15
- Departing from Thailand: THB$600
- Departing from Taiwan: TWD$600
- Departing from Malaysia: MYR$50
- Departing from Hong Kong: HKD$120
All amounts will be charged in the local currency of the applicable airport.
If you are traveling with an infant, the infant’s baby accessories such as a pram and portable cot will be checked in free of charge.
*If you have purchased a connecting fare comprising one Domestic flight and one International flight, you will be charged the international excess baggage rate applicable at your point of departure, per kilo for every kg of baggage carried between 20 and 40 kg for your whole journey.
For JetSaver Light passengers: You are not entitled to check in any baggage for carriage in the aircraft hold.
Subject to space availability, passengers traveling on JetSaver Light fares may be allowed to check in up to 20 kg of baggage for an additional charge.
Passengers wishing to check in baggage can contact the Jetstar reservations centre up to 24 hours before departure to change to a JetSaver Fare.
Alternatively, you may change at the airport for a fee.